Privacy Policy

1. Introduction

Welcome to ROMEOW Hong Kong. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR).

2. Data Controller

ROMEOW Hong Kong is the data controller responsible for your personal data. If you have any questions about this privacy policy or our data protection practices, please contact us at [email protected].

3. Data We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, birthday, email address, phone number, etc.
• Payment Information: Credit card details, billing address, etc.
• Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

 

4. How We Use Your Data

We use your personal data to:

• Process and deliver your orders.
• Manage your account.
• Improve our website, products, and services.
• Send you marketing communications (if you have opted in).
• Comply with legal obligations.

 

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you have given us clear consent to process your personal data for a specific purpose.
• Contract: When we need to process your data to fulfill a contract we have with you.
• Legal Obligation: When we are required to comply with a legal obligation.
• Legitimate Interests: When it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

 

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Under GDPR, you have the following rights:

• Access: You have the right to request access to your personal data.
• Rectification: You have the right to request correction of any inaccurate or incomplete data we hold about you.
• Erasure: You have the right to request deletion of your personal data.
• Restriction: You have the right to request restriction of processing your personal data.
• Data Portability: You have the right to request the transfer of your personal data to another party.
• Objection: You have the right to object to the processing of your personal data.

 

8. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page.

10. Contact Us

If you have any questions about this privacy policy or our data protection practices, please contact us at [email protected]